Privacy Policy

Last updated: 16-01-2026

K3DP (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, store and protect personal data when you interact with us, request quotes, place orders, or use our website.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

K3DP Ltd
Registered in England and Wales
Company number: 16818236

Registered address:
88 Mobberley Road, Knutsford, Cheshire, United Kingdom

Email: [email protected]
Telephone: 01565 337360

K3DP is the data controller for the personal data we collect.

2. Who This Policy Applies To

We may collect and process personal data relating to:

• • Customers and prospective customers

  • Business contacts and suppliers

  • Trade account holders

  • Website visitors

  • Individuals communicating with us by email, phone or contact forms

This policy applies to all personal data processed by K3DP.

3. What Personal Data We Collect

“Personal data” means information that identifies an individual.

Depending on how you interact with us, we may collect:

Identity & Contact Data

• • Name

  • Job title

  • Company name

  • Email address

  • Telephone number

  • Billing and delivery addresses

Business & Transaction Data

• • Quotes and order details

  • Purchase orders

  • Invoices and payment records

  • Communication history

Technical & Website Data

• • IP address

  • Browser type and version

  • Device and operating system

  • Website usage and analytics data

Marketing Preferences

• • Email subscription preferences

  • Communication opt-in / opt-out status

We do not intentionally collect special category data (such as health, religion or political beliefs).

4. How We Collect Your Data

We collect personal data when you:

• • Request a quote

  • Place an order

  • Create a trade account

  • Contact us by email, phone or website forms

  • Use our website (via cookies and analytics tools)

5. How We Use Your Data

We only use your personal data where the law allows us to.

Our main purposes include:

• • Preparing quotes and pricing

  • Processing orders and manufacturing parts

  • Managing trade accounts and invoicing

  • Delivering goods

  • Responding to enquiries and support requests

  • Improving our services and website

  • Sending relevant business communications

6. Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

• • Contract – where processing is necessary to supply parts or services

  • Legitimate interests – to operate and improve our business

  • Legal obligation – for tax, accounting or regulatory purposes

  • Consent – for marketing communications (where required)

7. Marketing Communications

We may send you relevant business communications about our services.

You can opt out at any time by:

• • Clicking the unsubscribe link in an email; or

  • Emailing us at [email protected]

We do not sell your data to third parties.

8. CAD Files & Confidential Information

• • Customer-supplied CAD files and technical data are treated as confidential

  • Files are used solely for quoting, manufacturing and quality control

  • We do not share designs with third parties except where required to fulfil an order (for example, trusted delivery partners)

9. Data Sharing

We may share personal data with:

• • Payment providers

  • Delivery and logistics partners

  • IT and website service providers

  • Professional advisers (accountants, insurers, legal advisers)

All third parties are required to protect your data and only use it for specified purposes.

10. International Data Transfers

Your data is primarily processed within the UK.

Where data is transferred outside the UK (for example, cloud services), appropriate safeguards are in place to ensure UK GDPR compliance.

11. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

• • Secure systems and access controls

  • Limited access on a need-to-know basis

  • Confidentiality obligations for staff

While no system is completely secure, we work to minimise risks and respond promptly to any data incidents.

12. Data Retention

We only retain personal data for as long as necessary:

• • To fulfil contracts and legal obligations

  • For accounting and tax purposes

  • To resolve disputes or enforce agreements

Retention periods vary depending on the type of data.

13. Your Rights

Under UK data protection law, you have the right to:

• • Access your personal data

  • Correct inaccurate data

  • Request deletion (where applicable)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at: [email protected]

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

14. Children’s Data

Our services are not directed at children. We do not knowingly collect data from anyone under 18.

15. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: [email protected]
Telephone: 01565 337360